Privacy Policy

Last updated: March 2025

1. Who we are

NEXA1312 operates the website nexa1312.com and is the data controller for the personal data collected through this website.

2. What data we collect

We collect data you provide directly (name, email, address, phone number) and data collected automatically (IP address, browser type, pages visited via cookies). We do not collect card or payment information.

3. How we use your data

We use your data to process orders, coordinate pickup or delivery with you, send order confirmations, improve our website experience, send marketing emails (only with your consent), and comply with legal obligations.

4. Legal basis

We process your data on the following bases: contract performance (order fulfilment), legitimate interest (fraud prevention, site analytics), and consent (marketing emails, non-essential cookies).

5. Data sharing

We share data with Supabase (database hosting) as necessary to operate the website. We do not use third-party payment processors as all payments are made in cash at pickup. We do not sell your personal data.

6. Data retention

Order data is retained for 7 years for legal/accounting purposes. Account data is retained until you request deletion. Marketing preferences are retained until you unsubscribe.

7. Your rights (GDPR)

Under GDPR you have the right to access, correct, or delete your personal data; withdraw consent at any time; object to or restrict processing; and lodge a complaint with your supervisory authority.

8. Cookies

We use essential cookies (required for the site to function) and optional analytics cookies. You can manage cookie preferences via the cookie banner.

9. Contact

For privacy-related enquiries, email privacy@nexa1312.com.